Shipping policy
We currently offer shipping to the lower 48 United States. We utilize both Shopify's standard shipping and Pirateship.com to ensure reliable delivery of your orders, via USPS, UPS or FedEx, depending on which is fastest and least expensive for your order.
Free Shipping: We are pleased to offer free shipping for orders over $35. This applies to eligible products shipped within the designated shipping areas.
Processing Time: Orders are typically processed within 2 business days. Please note that orders placed on weekends or holidays may require additional processing time.
Shipping Methods: We utilize reliable shipping carriers to ensure prompt and secure delivery of your items. The shipping method will depend on the size, weight, and destination of your order.
Delivery Time: The estimated delivery time will depend on the shipping method selected during checkout. Standard shipping generally takes 3-7 business days for delivery. Please note that unforeseen circumstances or high-demand periods may cause slight delays in delivery.
Shipping Rates: Shipping rates are calculated based on the weight and dimensions of the package, as well as the destination. The applicable shipping charges will be displayed during the checkout process.
Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. This will allow you to track the progress of your shipment.
International Shipping: At this time, we do not offer international shipping. We apologize for any inconvenience caused.
Lost or Damaged Packages: In the event that your package is lost or damaged during transit, please contact us immediately at memoryalchemist@gmail.com. We will work with the shipping carrier to resolve the issue and ensure a satisfactory outcome.
Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for packages that are misdelivered or returned due to incorrect address information.